Frequently Asked Questions

Find answers to common questions about REFY products and orders

Are REFY products vegan and cruelty-free?

Yes, all REFY products are 100% vegan and cruelty-free. We do not test on animals at any stage of product development.

How do I choose the right brow shade?

We recommend matching your brow product to your natural hair root color. Our product pages feature detailed shade guides and model comparisons to help you decide.

Is the Brow Sculpt water-resistant?

REFY Brow Sculpt is designed for long-wear performance and is sweat and smudge-resistant, keeping your brows in place all day.

Can I use the Cream Blush over powder?

For the most seamless finish, we recommend applying our cream formulas over liquid or cream base products before setting with powder.

Are your glass bottles recyclable?

Yes, we prioritize sustainability. Most of our primary packaging, including glass components, is fully recyclable once cleaned.

Do you offer professional discounts?

We currently offer a REFY Pro program for certified makeup artists. Please visit our Pro page to apply with your credentials.